Question 1

What are your Office Hours?

Accepted Answer

Monday- Friday 9 am to 7 pm 
Saturday 9 am to 12pm
(Appointments Only)

Question 2

What is your cancellation policy?

Accepted Answer

One full business day (24 hours prior not counting weekends) notice is required when canceling an appointment. Appointments that are canceled or missed without 24-hour notice will be charged the appropriate cancellation fee. No future appointments will be scheduled until your fee is paid. All new evaluations scheduled on a Monday will have their credit card charged for the full appointment fee the Thursday prior to their appointment. Your appointment time is reserved for you. We do not double book appointments. If you do not cancel your appointment in advance or do not show up for it, we are unable to see another patient because the time slot was allotted specifically for you.

Question 3

What are your payment policies?

Accepted Answer

Payment is due prior to services being rendered. Credit cards will be kept on file to bill for no-shows and cancellations. We will verify your insurance benefits before the date of service. You can also contact your insurance company to verify/confirm benefits, especially out-of-network benefits for outpatient mental health services.

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Frequently Asked Questions

What are your Office Hours?

What is your cancellation policy?

What are your payment policies?