Monday- Friday 9 am to 7 pm Saturday 9 am to 12pm (Appointments Only)

One full business day (24 hours prior not counting weekends) notice is required when canceling an appointment. Appointments that are canceled or missed without 24-hour notice will be charged the appropriate cancellation fee. No future appointments will be scheduled until your fee is paid. All new evaluations scheduled on a Monday will have their credit card charged for the full appointment fee the Thursday prior to their appointment. Your appointment time is reserved for you. We do not double book appointments. If you do not cancel your appointment in advance or do not show up for it, we are unable to see another patient because the time slot was allotted specifically for you.

Payment is due prior to services being rendered. Credit cards will be kept on file to bill for no-shows and cancellations. We will verify your insurance benefits before the date of service. You can also contact your insurance company to verify/confirm benefits, especially out-of-network benefits for outpatient mental health services.

We're accepting new patients in person in Longwood and Clermont and by telehealth anywhere in Florida. Wait times vary, so book online or call 407-974-6539 to see the next available appointment.

No. You can book directly. Some insurance plans require a referral or prior authorization, so check with your plan.

We see children 6 and older, teens, adults and older adults (65+).

Your first visit is a comprehensive psychiatric evaluation, about 90 minutes. It covers your symptoms, medical and family history, and goals. Then your provider discusses a diagnosis and treatment options, which may include medication. Follow-up visits usually take 20 to 30 minutes.

Your insurance card, photo ID, a list of current medications and doses, and any previous psychiatric records or test results.

Aetna, Florida Blue/BCBS, Cigna, UnitedHealthcare/Optum/UBH, Oscar, AvMed, Oxford, UMR and Medicare. Self-pay is also available. We don't accept Medicaid plans.

Self-pay rates are $225 for the initial psychiatric evaluation and $90 for each follow-up visit.

Yes. Telepsychiatry visits are available by secure video to patients anywhere in Florida.

Anyone physically located in Florida at the time of the visit, with a phone or computer that has a camera and an internet connection.

Yes. ADHD evaluations and medication management, including controlled medications, are currently available by telehealth. Federal DEA rules for telehealth prescribing are expected to change in 2027. If they do, some patients may need an occasional in-person visit at our Longwood or Clermont office, and we'll let you know well in advance.

Yes. Gabriel Romero, PMHNP-BC, Gabriel Alvarez, APRN, and Jesus Gonzalez, APRN, PMHNP-BC, speak Spanish. New Spanish-speaking patients are usually scheduled with Gabriel Romero by telehealth, available anywhere in Florida.

Yes. GeneSight testing is available and may help guide medication choices. Ask your provider whether it is right for you.