Privacy Policy

Effective September 26, 2026

Still Waters Psychiatry PLLC respects your privacy. This policy describes information collected through stillwaterspsychiatry.com and how we use it. Our Notice of Privacy Practices, provided to patients separately, describes how protected health information is used and disclosed in providing care.

Information you provide. When you use our Contact Form, we receive your first and last name, email address, optional phone number, and message. Please avoid sending urgent concerns or detailed medical information through this general form. Use the Patient Portal or Spruce Link for care-related communication. Do not use the website for emergencies; call 911 or 988 if immediate help is needed.

How we use information. We use contact details and messages to respond to inquiries, coordinate appointments and services, maintain records, protect the site, and meet legal obligations. Form submissions are handled in Wix and may be included in internal notifications delivered to our staff through Spruce email. Authorized staff can access this information.

Service providers and links. Wix hosts the website and processes form submissions for us. Spruce supports practice communications. Our booking and patient portal links open IntakeQ, and other external links may lead to separate services with their own privacy practices. We may disclose information to service providers acting for us and when required or permitted by law.

Cookies. The website uses cookies and similar technologies for essential functions and security. You can manage cookies through your browser settings. Blocking essential cookies may affect site features. If we enable optional analytics or advertising tools, we will update this policy and provide applicable choices.

Security and retention. We use administrative and technical safeguards appropriate to the information we handle. No internet transmission is completely risk free. We retain information as needed for practice operations and applicable recordkeeping requirements, then delete it when appropriate.

Your choices. To ask about information submitted through the website, request correction or deletion where applicable, or express a preference about use of your information, contact us. Some records must be retained under healthcare or other laws. We may verify your identity before fulfilling a request.

Contact. Still Waters Psychiatry PLLC, 300 N Ronald Reagan Blvd, Suite 204, Longwood, FL 32750. Phone: 407-974-6539. Email: info@stillwaterspsych.sprucecare.com.

We may update this policy as our website or practices change. The effective date above identifies the current version.